Icsolutions refund. com or in writing to: Regarding the subscription refund, I would suggest you raise your issue and submit a request to your service provider's customer service since we have limited access to the client account. This site provides information on how to receive calls from inmates at the Arizona Department of Corrections (ADC). We're available every day, 24 hours a day! Email: Click here for the email contact form. You may also submit your request via our Contact Form, or in writing to: ICSolutions 2200 Danbury Street San Antonio, TX 78217 To receive support via e-mail, please complete the following form: Enter the details of the account you need support for. Feel free to contact us with any questions you may have. 506. If you elect to close a Prepaid Account, you may request a refund of an unexpired balance. Understanding the ICSolutions refund policy is the first step for any user wanting to claim a refund. Customer Care Representatives are available 24 hours a day, 365 days a year. By calling ICS Corrections' billing agent ICSolutions at 888-506-8407. What kind of service do you need support for? Oct 18, 2023 · To request a refund via our toll-free customer service hotline, please call (888) 506-8407. If you elect to close a Prepaid Account, you may request a refund of an unexpired balance. icsolutions. ICSolutions Attn: Customer Service Department/Debit Telephone Account 2200 Danbury Street San Antonio, TX 78217 When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment: - Your Name - Your Address - Your daytime Telephone Number - Name of the Facility - Inmate’s Name - Inmate’s Facility ICSolutions Attn: Customer Service Department/Prepaid Account 2200 Danbury Street San Antonio, TX 78217 When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment, your name, address and the designated telephone number you wish to receive calls from. of Corrections has chosen ICSolutions® as the new Correctional Communications System provider. ICSolutions Attn: Customer Service Department/Prepaid Account 2200 Danbury Street San Antonio, TX 78217 When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment, your name, address and the designated telephone number you wish to receive calls from. The policy outlines that refunds can be claimed for unutilized funds within an account upon submitting a refund request. You may also submit your request via our Contact Form at www. Jun 10, 2025 · NEW COMMUNICATIONS SYSTEM Illinois Dept. To request a refund by phone, call (888) 506-8407. . 8407 Email: Contact Form Mailing Address: ICSolutions Customer Service 2200 Danbury Street San Antonio, TX 78217 If you need assistance logging into your account, please click here to retrieve your username or reset your ICSolutions provides services for friends and family to connect with incarcerated loved ones, including visitation scheduling and account management. Contact Us Feel free to contact us with any questions you may have. You may also submit your request in writing to: ICSolutions Attn: Customer Service 2200 Danbury Street San Antonio, TX 78217 For mail in requests, please be sure to include: Your Name Return Address Telephone Number designated to the Prepaid Account 1. We're available every day, 24 hours a day! Phone: 888. If you need assistance logging into your account, please click here to retrieve your username or reset your password. imsey kdpke fjeg jmtp wwfpf kpn mesoor nhq zyxtht wxwp